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Business Strategy

Automated But Not Autonomous [MAICON 19 Keynote]

Angela Pham
Course Duration: ~30 minutes
Course Released: May 2020
Level: Beginner
Lifetime access with membership
Facebook definitely is one of the most used interfaces in the world and the company is not only born from the current technology revolution. It’s also a much talked about innovative leader in using new technology for improved user experience and optimizing business results.

Angela Pham is a Content Strategist at Facebook. In her daily roles, she takes decisions on how the Facebook platform engages with two billion customers. Her team gives a human voice to machine enabled conversation technology.

In 2019, 300+ marketers from 12 countries and 28 states, came together in Cleveland, Ohio for the inaugural Marketing Artificial Intelligence Conference (MAICON). This Course is a recording of one of the conference's main stage talks.

Course Curriculum

  • 1

    Angela Pham: Automated But Not Autonomous [MAICON 19]

    • Angela Pham: Main Stage

    • Presentation [PDF]
  • 2

    About MAICON 2019

    • Marketing Artificial Intelligence Conference (MAICON) Highlights

Meet Your Instructor

UX Content Design Lead Manager, Gen AI, Meta

Angela Pham

Angela Pham is a lead content design manager at Meta on the Gen AI team. She's been at Meta for over 7 years, shaping content strategies for billions of users across Facebook, Instagram and the new standalone Meta AI app, which she led the UX content for. She also founded Meta's Socioeconomic Diversity employee group. Previously she was head of content design at DoorDash and in editorial at PwC. She's based in Manhattan, born in Texas, raised in the Midwest and has also fled the Bay Area. She enjoys dogs, friends, dive bars and non-fiction.
Meet Your Instructor

Angela Pham

Angela Pham is a lead content design manager at Meta on the Gen AI team. She's been at Meta for over 7 years, shaping content strategies for billions of users across Facebook, Instagram and the new standalone Meta AI app, which she led the UX content for. She also founded Meta's Socioeconomic Diversity employee group. Previously she was head of content design at DoorDash and in editorial at PwC. She's based in Manhattan, born in Texas, raised in the Midwest and has also fled the Bay Area. She enjoys dogs, friends, dive bars and non-fiction.

UX Content Design Lead Manager, Gen AI, Meta
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