Business Strategy

Inside the C-Suite: CMO Perspectives on the Opportunities and Obstacles of AI Adoption [MAICON 23]

Matt Heinz
Course Duration: 42 minutes
Released: July 2023
Level: Beginner
Artificial intelligence is rapidly transforming the marketing landscape, offering new opportunities to reach and engage customers, personalize experiences, drive productivity, enhance creativity, and optimize performance.

However, AI adoption has its challenges. Scaling AI requires significant investments in technology, data, and talent, and there can be countless barriers to overcome, including legal, regulatory, and ethical considerations.

This session will explore the opportunities and obstacles of AI adoption from the perspective of leading CMOs across a diverse set of industries. Panelists will share their experiences with AI, discuss the benefits and challenges of AI-powered marketing, and offer insights into how your organization can successfully pilot and scale AI.

This Course is a recording of one of the main stage talks at the Marketing Artificial Intelligence Conference (MAICON), which was held in July 2023.
Meet Your Instructor

Matt Heinz

Prolific author and nationally recognized, award-winning blogger, Matt Heinz is president and founder of Heinz Marketing with 15+ years of marketing, business development and sales experience from a variety of organizations and industries. He is a dynamic speaker—memorable not only for his keen insight and humor, but his actionable and motivating takeaways.

Founder/President, Heinz Marketing Inc
Meet Your Instructor

Lisa Ames

As Principal, CMO and Operating Executive at Norwest, Lisa Ames lends more than 20 years of B2B marketing experience to lead the firm's brand strategy and support portfolio company leaders with optimizing and scaling their businesses for growth. Prior to joining Norwest, she was vice president of Marketing at Lucidworks and has held leadership roles at VC-backed B2B SaaS companies, including Demandbase and Castlight Health. While at Demandbase as VP of Demand Generation & Brand, Ames became a certified Account-Based Marketing expert and frequent speaker on ABM best practices. Ames holds a bachelor of arts degree in sociology from Stanford University.

Principal, CMO and Operating Executive, Norwest
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Helen Baptist

Helen Baptist is BrandMuscle’s Chief Strategy and Market Officer. With more than 20 years of go-to-market (GTM) expertise and a history of ensuring organizational alignment for companies like PathFactory, ItemMaster, and Fishbowl Inc., Baptist is no stranger to delivering value and driving tangible results. Since joining BrandMuscle in November 2022, her focus has been on elevating BrandMuscle’s go-to-market strategy and enhancing the customer journey to help brands and their affiliates optimize local marketing to grow revenue.

Chief Strategy & Market Officer, BrandMuscle
Meet Your Instructor

Amanda Todorovich

Amanda Todorovich is the Executive Director of Digital Marketing at Cleveland Clinic. In her role, she leads a team of 100+ caregivers responsible for the website, blog, social media, video, podcasts, email and more. The Cleveland Clinic website is among the top 50 most-visited sites in the world. Todorovich joined Cleveland Clinic in 2013. In 2016, she was named Content Marketer of the Year by Content Marketing Institute. She is also an inductee of the Healthcare Internet Hall of Fame Innovative Individuals. Previously, she was the Chief Content Officer and co-founder of "MedCity News". Todorovich holds a bachelor’s in public relations from Ohio Northern University and a master’s in communication from The University of Akron.

Executive Director, Digital Marketing, Cleveland Clinic