In an era where AI capabilities are evolving faster than ever, Michelle Gansle, former Chief Data, Analytics, and AI officer at McDonald’s, makes the case for putting people at the center of every technological advancement. In this engaging and energetic keynote, Gansle explores how McDonald’s is embracing AI not just as a tool for productivity, but as a catalyst for human-centered innovation.

She also addresses the #1 barrier to AI adoption within organizations: education and upskilling, and how one of the world’s most iconic brands is addressing this challenge head-on. She shares McDonalds’ strategic approach to scaling AI responsibly, with humans at the center, and how they are building AI literacy, fostering cross-functional collaboration, and unlocking creativity through technology.

This session provides real-world insights on how to prepare your people, and your organization, for the future of intelligent work.